Senior Consultant, Strategic Account Manager (North Central Region) Job
Job Description Job Attributes+
What Account Mgmt - Major Accounts contributes to Cardinal Health
Account Management is responsible for managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for long-term relationship building between the customer, Cardinal Health, and other professional organizations (Group Purchasing Organizations, etc). The complexity of the solution, product, or services offered is variable and can range from simple to moderately complex selling.
OptiFreight™ Logistics is the leading provider of Inbound, Outbound, and Less than Truckload (LTL) Shipping and freight management services for the Healthcare sector.
**Ideal candidate must reside in states within the NorthCentral Region of the US
The Strategic Account Manager (SAM) will have leadership responsibility for developing and implementing regionally and locally based program enhancement strategies that support objectives across the OptiFreight business. The SAM will report directly to the Regional Sales Director who owns the majority of the quota associated with assigned key strategic accounts and work collaboratively with the related Account Manager’s & Regional Manager’s, regional sales teams, and supporting OptiFreight teams to develop and execute revenue growth plans within his or her assigned account(s.) The SAM will also represent OptiFreight within the Enterprise Account teams as overall strategy is developed and deployed. Cross-functional team building, development of contracting strategy, leading negotiations, conducting comprehensive business reviews at the Corporate level, and monitoring completion of Business Reviews at the local level as needed as well as positioning of Cardinal Health’s value offering, driving revenue, managing contract compliance integrity, and protecting margin will be key responsibilities.
AccountabilitiesManage key account relationships at the senior executive level (C- suite or senior decision maker), across Regional Purchasing Coalition or Integrated Delivery Network as well as owning the relationship with primary champion, developing a trusted advisor relationship with key stakeholders and executive sponsors.Collaborates with OptiFreight and Cardinal Health business units to identify new opportunities within existing accounts to increase revenue streams. Responsible for overall account profitability, leading deal modeling and approval processes, developing and executing account profitability strategies across Segment.Determine, build, and execute overall direction for strategic accounts, understand competitive landscape, market insights, and effectively communicate across key internal and external stakeholders. Learn customer insights to effectively build account plans to grow the OptiFreight footprint. Ensure and lead business reviews on a regular cadence.Support ongoing improvement of group strategies, including segmentation and targeting criteria, program and offering development, and organizational effectiveness.Coordination of the communication to internal Cardinal Health leadership stakeholders on a consistent basis.
QualificationsBachelors Degree in related field, or equivalent work experienceMinimum of 6 years sales and/or customer-facing experience in healthcare/medical product and services industry preferredPrefer 1 year of experience in Account Management or Freight Management roleAbility to travel up to 50%Demonstrated financial acumen, including complex negotiation skills, strategic and analytical skillsStrong background in complex selling situations, and ability to cultivate and maintain executive relationships to achieve business objectivesProven success selling diversified solutions and servicesDemonstrated ability to manage customer expectationsDemonstrated ability to lead people and achieve results through others, operate effectively in a matrixed environmentStrong track record of operating within complex organizationsAbility to analyze complex business issues and lead the development of customized action plans to drive value for the customer and Cardinal HealthExcellent organizational skillsStrong knowledge of hospital and healthcare economicsOutstanding communication and presentation skillsMust have a valid driver’s license and active vehicle insurance policyA Covid-19 vaccination is required in order to be employed in this position. This includes either: 2 doses of the Moderna or Pfizer vaccine OR 1 dose of the Johnson & Johnson vaccine
What is expected of you and others at this levelApplies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projectsParticipates in the development of policies and procedures to achieve specific goalsRecommends new practices, processes, metrics, or modelsWorks on or may lead complex projects of large scopeProjects may have significant and long-term impactProvides solutions which may set precedentIndependently determines method for completion of new projectsReceives guidance on overall project objectivesActs as a mentor to less experienced colleagues
Your safety is our top priority. We regularly consult with medical professionals on best practices in COVID-19 prevention to protect our employees. We train our employees on these best practices and regularly clean our sites in accordance with CDC guidelines. Please note: All individuals entering our facilities are required to complete a self-health check, wear a mask and follow all posted guidelines
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.