Rep II, Customer Service Ops

in Remote Location

Rep II, Customer Service Ops Job

Job Description Job Attributes+

  • Job ID

    d59d0f98-4369-426d-b72c-ec05e860dacf

  • Req #

    20090240

  • Job Location

    Remote Location

  • Job Category

    Customer Service

  • Job Type

    Regular

  • Schedule

    Full time

What Customer Operations Support>contributes to Cardinal Health

Customer Service Operations is responsible/a catalyst for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

Qualifications

High school diploma2-4 years experiencePrior computer experience using Microsoft Office systems required

What is expected of you and others at this level

Applies acquired job skills and company policies and procedures to complete standard tasksWorks on routine assignments that require basic problem resolutionRefers to policies and past practices for guidanceReceives general direction on standard work; receives detailed instruction on new assignmentsRefers to policies and past practices for guidanceReceives general direction on standard work; receives detailed instruction on new assignmentsConsults with supervisor or senior peers on complex and unusual problems

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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