Pharmacy Technician/Analyst – Spanish Bilingual

in Phoenix, AZ

Pharmacy Technician/Analyst – Spanish Bilingual Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Job Location

    Phoenix, AZ, US

  • Job Category

    Clinical Operations

  • Job Type


  • Schedule

    Full time

Your safety is our top priority. We regularly consult with medical professionals on best practices in COVID-19 prevention to protect our employees. We train our employees on these best practices and regularly clean our sites in accordance with CDC guidelines. Please note: All individuals entering our facilities are required to complete a self-health check, wear a mask and follow all posted guidelines.

This is an onsite position, with Maricopa Integrated Health System (Mericopa Medical Center) in PHX

This is a full time position, 40 hours/wk, the facility is open Monday - Friday 6:30am - 5:00pm. Scheduled is based on availability

Primary Responsibility
The primary purpose of this position is the application to medication assistance programs on behalf of patients utilizing eRecovery software to drive cost containment within a health system account. The goal is to access free medications directly from pharmaceutical manufacturers’ Patient Assistance Programs via application process for needy indigent or low income persons.


 Recover drugs that are administered or dispensed to indigent patients without third party prescription coverageBuild relationships with and act as liaison to physicians, patients and pharmaceutical companies regarding program systems and processesAnswer questions regarding the Cardinal Health policies and procedures related to the reimbursement programRoutinely visit key contacts within the health system to ensure high level of service and assist in program participationMaintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companiesDiscuss medication options with physician and patient based on accessibility and availability (outpatient environment)Answer pharmacy’s questions regarding day-to-day operational issues, product/vendor informationManage and process applications to pharmaceutical manufacturers’ Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third party coverageEducate physician, patient and drug companies on program mission, guidelines, requirements and appropriate referralExtensive patient education/counseling to determine eligibility for assistanceIdentify and resolve rejected applications, including accessing comparable drug regimenRefer patients that do not qualify for programs to other outside assistance. I.e. local charitiesManage drug recovery application processMonitor and track value of drugs recovered for billing and reporting processesMaintain security and confidentiality of patient information

•  State Pharmacy technician license/tech-in-training license or willing to obtain and be fully licensed within 2 years of employment

•  National pharmacy technician certification (PTCB) preferred

•  Bilingual Spanish speaking required

•    2-4 years experience preferred

•    Strong communication skills
•    Strong Microsoft Office skills
•    Able to work independently and solve problems on behalf of Cardinal and the customer
•    Must be able to prioritize work to maximize job effectiveness
•    Excellent interpersonal skills
•    Strong ability to work under pressure and meet deadlines
•    Must be detail oriented with strong follow-up skills
•    Strong telephone presence/etiquette
•    Better than average layman’s knowledge of various medications, medication classes, medical ailments and standard treatments
•    Must have knowledge of hospital and clinic operations
•    Experience working in a high volume, dynamic (changing) environment is necessary
•    Must have experience working with the public in a healthcare environment
•    Experience with low-income/special needs public is preferred
•    Experience with social programs and/or charitable organization is helpful

Phoenix Metro Area

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.


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