MTM Pharmacy Technician Job
Job Description Job Attributes+
Your safety is our top priority. We regularly consult with medical professionals on best practices in COVID-19 prevention to protect our employees. We train our employees on these best practices and regularly clean our sites in accordance with CDC guidelines. Please note: All individuals entering our facilities are required to complete a self-health check, wear a mask and follow all posted guidelines.
The Medication Therapy Management (MTM) Pharmacy Technician will assist the MTM Pharmacist to support our mission of delivering safe, effective and affordable medication therapy management services to our target population. Will provide outstanding pharmaceutical care and customer service to patients in a team-based setting. In addition, they will perform clerical duties which do not require the professional clinical judgment of the pharmacist.
Patient Care Fulfillment Activities
Contact patients via phone to introduce and explain the benefits of the MTM program and ensure patients are prepared to complete the MTM service at their scheduled appointment time.
Accurately conduct telephonic patient intake by inputting demographic, allergy and medication information into the MTM platform.
Document patient questions and/or concerns for the pharmacist to address directly with the patient.
Contact patients as needed for follow-up and adherence monitoring.
Prescriber Fulfillment Activities
Engage with prescriber offices to obtain responses to pharmacist-generated clinical recommendations.
Collaborate with pharmacist, pharmacy technician, and pharmacy student colleagues to support resolution of medication therapy problems.
Assist with documenting and submitting claims for clinical interventions made by pharmacists.
Provide exemplary internal and external customer service through prompt, professional, and polite communication.
Perform auxiliary functions essential to the efficient operation of the department.
Meet productivity and performance expectations set forth by manager.
Active pharmacy technician license in the state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB)
Extensive knowledge of medications and medical terminology, including basic disease state knowledge
Ability to use and pronounce common medical and pharmacy terms correctly, including medication names
Ability to access, use and understand pharmaceutical references
Extensive knowledge of pharmaceutical therapeutic categories and common indications of medications
Ability to evaluate information from both oral and written sources, pharmaceutical references and report information to pharmacists
Understanding of the pharmacist’s clinical role in the care of patients
Ability to follow step-by-step instructions and enter data accurately into MTM database with close attention to detail
Ability to provide excellent customer service with a can-do attitude
Proven record of excellent attendance and punctuality
Proven ability to work independently in a collaborative environment
Bachelor's degree in related field, or equivalent work experience, preferred
Outpatient pharmacy technician experience
Medical background or experience in a health care setting
Experience coordinating, delivering, and/or supporting MTM programs
Experience with MTM Platforms, electronic health records and scheduling software
Remote/Work from Home: United States
Available to work various shifts, including some evenings and weekends.
Full time, 40 hours per week.
The Colorado Department of Labor requires all employers to provide the following information for all positions that could be performed in the state of Colorado
Anticipated Pay: $17/HR
Bonus eligible: No
Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.