Consultant, Learning Development & Delivery

in Remote Location

Consultant, Learning Development & Delivery Job

Job Description Job Attributes+

  • Job ID

    a87795b7-48be-4eca-a5d1-7bf4743735ed

  • Req #

    20089250

  • Job Location

    Remote Location

  • Job Category

    Learning

  • Job Type

    Regular

  • Schedule

    Full time

At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

What Learning Delivery contributes to Cardinal Health

Learning Delivery is responsible for facilitating virtual instructor-led training (VILT), evaluating courses, and managing training processes associated with VILT.

Demonstrates knowledge of adult learning theories, principles and concepts, andragogy, instructional design theory, measurement and evaluation methods.

Possesses an outstanding Virtual (VILT) facilitation skill set; a true extrovert with amazing relationship building and people skills; extraordinary ability to provide a welcoming environment for our new hires and to contribute to our new employee experience (NEE).

Strategic thinking to ensure learning experiences are designed and delivered to address learners with various levels of program/product/industry knowledge/education.

Manage and own the new employee virtual strategy with the business; manage the virtual process with Talent Acquisition and Contractor business segments to establish and adhere to NEO schedule, cut-off days, etc.

Responsible for CRM software training materials for multiple manufacturer programs and virtual facilitation; responsible to maintain/update CRM training materials (guides, videos, elearning, etc.) and provide VILT as needed in alignment with an aggressive release schedule.

Ability to create VILT training materials: new employee orientation, CRM, soft skills and ad-hoc requests.

Consults with business leaders and subject matter experts (SMEs) to conduct needs analysis and curate content; conduct light eLearning development or VILT/ILT projects to support the Training team.

Identify training and performance needs and recommend solutions; maintain training (updates, learning materials, reinforcement, refresher, etc.).

Create job aids, user and quick reference guides, and assessments as needed.

Light instructional design and development using Storyline or video tools for CRM software simulations, systems and soft skills. 

Act as the primary back-up for on-site in-person new employee orientation.

The individual must also remain current on training industry trends and incorporate them into training strategies as appropriate.

Proactive and action-oriented mindset to design and implement learning solutions that help Sonexus teams provide a positive patient experience

Effectively builds relationships with internal stakeholders

Builds rapport and inspires confidence in the client and external partners

Hands-on approach with systems and operations team

Able to prioritize effectively

Engaged and active listener

Plans long term and anticipates possible outcomes

Strategic and creative thinker for learning and training solutions

Conducts proactive research to enable teams to perform at higher levels of productivity

Flexible and tolerant of ambiguity and changing circumstances

Able to adjust work schedule to accommodate meetings in PST that may fall outside of regular business hours

Enjoys problem-solving

Demonstrates engagement with the client and internal stakeholders by showing curiosity about business process changes and asking clarifying questions

Qualifications

Bachelor’s degree in related field, or equivalent work experience required

Master’s degree in Adult Learning preferred

4+ years of experience in adult learning design required

Experience in facilitation (ILT and VILT) required

Experience in Adobe Connect, Skype, and instructional design

A demonstrated skill in virtual and in-person facilitation

Healthcare or Pharmaceutical or Life Sciences Industry background preferred

Microsoft Office Proficiency Required

Willingness to travel up to 15%

A Covid-19 vaccination is required in order to be employed in this position. This includes either:

2 doses of the Moderna or Pfizer vaccine

1 dose of the Johnson & Johnson vaccine

Accountabilities

Support the improvement of the new employee experience, as well as virtual and in-person facilitation of employee new hire/training/development initiatives

Partner with training and business teams on creating and deploying learning strategy

Evaluate and measure results; modify programs as needed

Ability to work in a fast-paced, collaborative environment and deliver quality results within aggressive timeframes

What is expected of you and others at this level

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

May contribute to the development of policies and procedures

Works on complex projects of large scope

Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives

Completes work independently receives general guidance on new projects

Work reviewed for purpose of meeting objectives

May act as a mentor to less experienced colleagues

Anticipated Pay Range : $60,000 - $87,600

Bonus Eligible:  No

Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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