Consultant, Communications Business Partner

What Communications Business Partners contributes to Cardinal Health

Communications Business Partners are responsible for developing and implementing strategies/plans focused on communications management, customer satisfaction and business performance.

• Creates, manages and executes communication strategies and tactics in support of business objectives.
• Writes communication deliverables such as white papers, advocacy pieces, newsletter articles, scripts, talking points, internal announcements, promotional materials, social media postings, etc.
• Develops and implements promotional programs in strategic alignment with business plans.
• Demonstrates and applies advanced knowledge of communications principles and methodologies.
• Counsels and collaborates with stakeholders, business leaders and the Centers of Excellence within Public Affairs to execute strategies/plans that meet business needs.
• Develops effective messaging strategies to support the needs of the business in conjunction with internal and/or external resources.
• Tracks results of all initiatives against objectives and deliverables.

  Responsibilities

  General

  • Create communication deliverables such as white papers, scripts, newsletters, pitch letters, talking points, advocacy pieces, promotional materials, social media postings, etc.
  • Partner with Sourcing and other internal teams to develop and distribute customer communications
  • Provide guidance to leaders on effective communication methods and provide genuine, meaningful feedback
  • Collaborate with leaders, staff and partners to develop and implement strategic internal and external communication plans that reflect the company’s mission, values, brand and priorities and mitigate risk
  • Seek and maintain comprehensive understanding of the  business/function
  • Ensure clarity and consistency in the company’s external communications through effective management of corporate messaging and brand identity
  • Ensure the team follows consistent Communications processes, protocols and reporting standards
  • Contribute to and support the company’s crisis communication and business continuity plans, including , customer communications, supplier communications and stakeholder engagement
  • Develop and maintain effective working relationships with the company’s outside agencies and consultants that support Communications and the business
  • Understand and apply the principles, tools and processes for systematic continuous improvement

    Employee Communication and Engagement

    • Contribute to corporate communication vehicles and strategies, and provide writing support for major internal announcements related to the business/function
    • Develop forums and processes for all employees to engage in dialogue with management about company plans, policies and actions
    • Support forums and processes that engage customers and suppliers in dialogue with management that advance the company plans, policies and actions.
    • Create and oversee content on the segment’s/BU’s/function’s intranet site
    • Develop effective, consistent and relevant employee messaging around segment/BU/function goals, business initiatives, strategic plans, and role of employees in implementing our strategies
    • Helps to produce employee communication events, such as town hall meetings and senior leadership meetings

      Media Relations

      • Demonstrate media savvy and, in partnership with the Public Relations CoE, develop the media relations strategy to support business objectives
      • Understand how/when to use social media
      • Recognize and create appropriate communications opportunities in partnership with Public Relations
      • Coach leadership on effective media relations and presentation skills, or reinforce external coaching

        Marketing Communication and Branding

        • Support and promote the corporate brand in all communications and ensure consistency of message
        • In partnership with Marketing, contribute to the marketing communication strategy to support marketing objectives
        • Develop an effective, proactive communication strategy relative to customers and suppliers, and respond promptly to issues affecting customers and suppliers

          Executive Communications

          • Counsel senior executives and other stakeholders on critical communication issues
          • Work with senior leadership to anticipate and respond to urgent issues
          • Create and coordinate executive messages for external and internal stakeholders
          • Draft executive announcements and public statements, write speeches, develop presentations and compile preparatory documents
          • Provide support for external presentations, corporate messaging and development of executive communication with employees

            Qualifications

          • Bachelor's degree in related field, or equivalent work experience, preferred
        • 5-7 years in a communications, journalism, or public relations related role preferred
      • External communications experience strongly preferred
    • Exceptional oral and written communication skills
  • Applied knowledge in working with online communications and social media
• Knowledge of effective branding strategies and plans for implementation

What is expected of you and others at this level

Anticipated salary range: $63,200-90,300

Bonus eligible: No

Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD

#LI-Remote

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.